FAQ
How long do the cluster lashes last?
With proper application and care, your clusters can last 5–10 days. Longevity depends on your natural lashes, skin type, and aftercare.
Is this beginner friendly?
Yes! Our cluster kit is designed for easy at-home application, even for beginners. Each kit includes simple instructions to guide you step-by-step.
How long does application take?
Most customers apply their lashes in 10–20 minutes once they get the hang of it.
Can I reuse the clusters?
Yes — with gentle removal and proper cleaning, clusters can be reused 2–3 times.
Are the lashes safe for sensitive eyes?
Our lashes are made with lightweight fibers. If you have sensitive eyes or allergies, we recommend doing a small patch test first.
What’s included in the kit?
Each kit includes:
• Cluster lash tray
• Bond & seal
• Tweezers
• Instruction card
How do I remove the lashes?
Gently apply an oil-based remover to loosen the bond, then slide clusters off slowly. Never pull.
How long does shipping take?
Orders are processed within 1–3 business days.
Once shipped, delivery typically takes 3–5 business days within the U.S.
Do you accept returns?
For hygiene reasons, all lash products are final sale. If there’s an issue with your order, please contact us within 48 hours of delivery.
Who can I contact for help?
Email us anytime — we’re happy to help you with application tips or order questions.